Subscription Information

About Free Accounts

We welcome you to have a free account with us and try out our service. Here is how it works: We give you 10 Megabytes of free storage. This should be plenty for you to see how our system works and to decide to sign up for a Premium or Business Account, which we know you will once you see how great it is. You will not be able to upload any file greater than 2 Megabytes at all.

About Subscribing To Us

Once you signup and pay through PAYPAL, you will immediately have access to the account. You may signup for the year, or just on a monthly basis. You are permitted to download up to the amount allocated by your account type. If you have a Free Account, you may download up to 10 megabytes. If you have a Premium Account, you may download up to 2 gigabytes and if you have Business Account, you may download up to 5 gigabytes. Don't confuse this with the amount of storage you have. For a Free Account, you have 10 megabytes of storage. For a Premium Account, you have 2 gigabytes and for a Business Account you have 5 gigabytes. The amount you download is calculated every month and when the running total is equal to your limit, you will not be permitted to upload any more data. At this stage, you can upgrade your account, or delete some files to make more room.

Canceling Your Service

When you cancel your account, you will not be issued a pro-rated refund. You will lose access to your account, and not be able to download anymore. Please make sure that when you cancel, you have downloaded all your files safely back onto your computer. We don't refund or pro-rate a balance as we have already purchased the extra space and bandwidth for your account.

Signing Up For A Subscription

This is how to enroll onto betweenworkandtheoffice.com with a premium or elite account. We use PAYPAL through which you can be directly whether or not you have a PAYPAL account. Y

1) Enter Your First and Last Name and email address
Please enter this accurately as we would like to be able to address you correctly.

2) Pick a unique user name and password.
Create any username you wish to. Make it something you will remember. Create any password you wish to. The only rule we have is that it is 8 characters or longer. This is to protect you against possible hackers and other bad people. We will ask you for your email address. It's very important that you give us the correct one, because if you forget your password, we will email it to you

3) Signon CAPTCHA facility.
We use CAPTCHA which is a generated unique security code for every person who creates an account. This is to prevent hackers who have programs that randomly create accounts.

4) Enter your address.
This is required for your payment, and we will not send you any nasty spam snail mail, we promise.

5) Click on the PAYPAL icon.
This is the final step of your signup. Here you will enter the relevant information required by PAYPAL, and upon confirmation, you will be returned to this website, where your account will automatically be created. Any problems, please feel free to contact us on the Contact Us page.

Signing up as a Premium or Elite Account.

This is how to enroll onto betweenworkandtheoffice.com with a premium or elite account. You will enter all the relevant information about your real estate office here. Be sure to select the Broker that you are working under.  This is going to be validated against the access code you enter. You need to obtain this access code from your office administration person, or whoever signed up. If you enter the incorrect access code, you will not be able to create an active account. If you enter the correct access code, your account will automatically be created, and the amount you agreed to will be sent in the form of a bill to the administration of your office at the end of each month. You will pay these as part of your desk fees. Easy, and no credit card involved!

1) Enter Your Correct First and Last Name   
Please enter this accurately as this is what will be sent to your office administration at the end of the month. Please enter your name as it is known by the DRE (Department of Real Estate)

2) Select Your Office Unique Access Code  
This is where you will assign a special code give to you by your office administration to sign up with. This needs to be accurate. If you enter the incorrect access code, your account will not be created. Make sure the Broker Office Name and the Access Code Combination are correct.

3) Broker Admin Email   
This is where you can enter the email of the administration person, so that we can send the monthly statements to this particular email. It is important to enter a correct email address but not mandatory as the broker themselves will have signed up with an account and have already entered their email This is just to help us in case we can’t reach them.

4) Click Confirm Account   
This is the final step of your signup. If the access code is correct, your account will automatically be created. Any problems, please feel free to contact us on the Contact Us page.

Signing up as a Broker.

This is how to enroll your brokerage onto betweenworkandtheoffice.com. You will enter all the relevant information here. Be sure to enter your Broker DRE number. This is going to be validated against in the DRE (Department of Real Estate) records. Once it has been validated, your account will be activated and you will be sent an email stating it is active. If it does not validate, you will be emailed to supply the correct information. You may give the secret access code out to the realtors from your office so that they can enroll themselves. The reason for this somewhat intricate process is to protect the site from being accessed by Joe Anybody on the internet. It also sets up your office administration (this is the broker email that you will be asked for) to receive a monthly statement of everyone who has signed up, or cancelled. From here, you will bill the realtors monthly with their regular desk fee statement. You will also be sent an agreement between workandtheoffice.com and yourselves to state the percentage agreed upon. (We have to make money somehow).

1) Select Broker Office Signup at the bottom of the page  
Create any username you wish to. Make it something you will remember. Create any password you wish to. The only rule we have is that it is 8 characters or longer. This is to protect you against possible hackers and other bad people. We will ask you for your email address. It's very important that you give us the correct one, because if you forget your password, we will email it to you..

2) Select Your Office Unique Access Code  
This is where you will assign a special code and give it to the agents in your office to sign up with. You can pick a combination of numbers and characters or just characters or just numbers. This is your choice.

3) Broker Admin First and Last Name   
This is where you can enter the name of the person who will be responsible for assigning the fees to the realtors. It can be the office administrator, accountant or your actual broker name.

4) Broker Office Name   
This is where you can enter the name of the real estate firm or office name. Please spell this out completely as it will be verified with the Broker DRE number.

5) Office Admin Email   
This is where you can enter the email of the administration person, so that we can send the monthly statements to this particular email. It is important to enter a correct email address in the event you forget your password, we can email it to you.

File Manager Instructions

1) System Folders
These are folder that come standard with a new account.

• My Files
• Data Files
• Photos
• Videos
• Shared
• Trashed

You can create as many sub-folders within these folders as desired
All files uploaded will upload into whichever folder you have open. If you have clicked on My Files, you will upload directly into that folder. Inside a folder you can create as many sub-folders as you wish. The sub folders can be many levels deep.

To add a folder, click Add Folder and a screen will come up asking you for a folder name. The name of every folder you create has to be unique and the system will not allow you to create duplicate folders within the same folder. There is also the ability to rename folders. Select the folder you want to rename and click the rename button. Your screen will refresh with the new name that you selected.

You cannot rename one of the main folders. It is just not possible.
The Shared Folder is a special folder. From this folder you can send a link or an actual file to a friend, work associate, personal assistant, etc. When they open their email they have received from you, it will give them a link to this folder. To share data with someone, move the file to this folder, and click the Send button.
When you delete something, it goes into the Trashed Folder. To permanently delete a file, select the file within any folder, and click Delete. To give you the opportunity to retrieve the file you deleted, it is moved into the Trashed folder. The file needs to be deleted from here once more to make the delete final. Unfortunately after that, the file will never be able to be retrieved from here.

2) Uploading
When you click the Upload button, you will be given the ability to upload 3 files at the same time. Click Upload, and then Browse. This will pop up a familiar box to you to be able to browse through your files, and select which ones you would like to upload. This popup looks the same as when you are attaching a photo to an email (for example). Browse your computer, find the file you want, and click the open button. Once you have selected the one to three files you wish to upload to betweenworkandtheoffice.com, click the Upload button, and it will be uploaded into the folder you were last in.

3) Downloading
To download, click on the file you want and it will popup with a download box which is the same format as the standard download box for windows. Click Open, Save Cancel to complete the download.

4) Moving Files Between Folders
Select the file(s) you want to move, and click move. You will be asked to select a folder to move to. Once you have selected the folder, click submit.

5) Sending Files
This is a nifty little feature. Select the file(s) you wish to send and click Send. You will be taken to a screen that looks like an email screen. Enter the To Address. This is the email you will be sending to. Enter a subject and a message, as you would a regular email. Under attached files, if you leave the “Send as links instead of attachments” the actual files will be sent to the email you specified. If you click the “Send as links instead of attachments”, an email will be sent to that person with a link they can click on, and it will take them to a screen where they can immediately download what you have sent them. This will enable you to give files to others without sending huge emails to their inbox.

Contacts Instructions

This is another nifty little feature added for your convenience, to enable you to store all your contacts. This is quite similar to Outlook in as such, you click on contacts to view all your contacts or to view categories containing contacts.
To enter a new contact is as simple as clicking Add
Once you have entered the contact, click Save and Close to keep the contact. Don't forget to add your new contact into a category. You are given a choice of categories at the bottom of the Add screen.

Anonymous Upload

This is another nifty little feature (Our personal favorite). If you give someone at your office, or maybe a fellow colleague your user name, they can go to anonymous upload and upload a file to you. The file they send you may not push your account over it’s limit. It’s a neat way to send you a large file, perhaps when you are on vacation and a 20 meg file is too large to download through your email. They do not have to have an account with us, they can just send you a file whenever they wish. This is what enables you to truly work "Between Work And The Office".

About Our Website

Our wonderful website programmer has created this site in PHP utilizing Sequel for the database. To ensure the security of your data, session control has been used, to prevent anyone trying to signon as you. Session control is what ensures that only the person who signs on at a particular location, can access the file manager. With that in mind, please remember to logout when you are done. Any concerns, or bugs, please remember to let us know at support.

Contact Us

If you have any concerns, questions or bugs, please email us at support. You can also click the CONTACT tab on the main page, and feel in the form which will be emailed to us. For phone questions, please call 1-866-472-INFO. We look forward to making your experience with us a great one.